Dead keen on Keen

Gareth    Footwear, Gareth, General Outdoor     Gareth, Keen, webtogs

Over at Webtogs HQ, we all love KEEN. I’m just looking around right now and 4 people in the office have them all on! Although they are a major US brand, they’re still scrappy newcomers in the UK. With this in mind, we wanted to do something a little different and from this week we are offering a 30 day comfort guarantee.

So How does it work I here you ask? Well if you buy a pair of Keen shoes, sandals or boots from Webtogs and you don’t think they are the most comfortable shoes you have ever had, we give you 30 days from the date they arrive with you to send them back to us. The key difference – you can send them back having used them. Yup, you read that right! As soon as we get them back, we’ll refund your payment card for the full purchase price you paid. We don’t, however, refund any delivery charges, or the carbon offset if you elected to pay it.

The catch is….well……there honestly isn’t one! The only thing you need to do is make sure they are clean when you send them back to us. We’re not talking brand new clean, but they do need to be free of any loose soil / mud / sand / other things!. This is actually a health & safety requirement and not us being afraid of a bit of dirt! One other thing, you can only use this guarantee once. This is an addition to our current returns policy. All of the normal ZERO hassle features you know and love are totally unaffected by this guarantee.

We don’t offer this guarantee on any other brand of footwear (or anything else, for that matter). It’s not that we don’t love our other brands, but they are all well established in the UK. We’re on a mission to spread the KEEN message as far and wide as we can. We hope that this extra guarantee will convince a few more people to try KEEN for the first time. If they’re like our current KEEN customers, we won’t be seeing too many returns! The full details of the guarantee are here and all our keen products can be viewed here.

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