Over the last few weeks, we’ve been talking about how we’re going to handle customers leaving product reviews on webtogs.co.uk.
Originally we’d decided to build our own reviews engine and encourage customers to leave reviews via the usual method of enticements. There’s no doubt that on page product reviews increase conversions, as customers get one step [...]

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Well, things were going so well! Then we got this letter from Barclays merchant services, in response to our application for a merchant account (this is a separate account, run by the bank, to receive payments from credit and debit cards).

Now, as you can see, they have accepted our application, with one provision, deferred settlement [...]

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